Printer Problems? Hope this helps!

You may need to check the software by updating your printer drivers.

What you will need to do is:
Right-click My Computer -->
Click Properties -->
Click hardware tab -->
Click device manager -->
Click on Ports -->
then double click on printer port.

Now check to see if the status window says that it's working probably.
(You can click on the driver tab to update the driver.)
If this fails then it could be a hardware problem.

Try to update the drivers first to see if that is the problem.
Good luck!